We look after your IT and show you what we did.
Most businesses don't need a full-time IT team. They need someone who answers, keeps every device patched and the backups tested, and spots the cloud bill creeping up before finance does. We do that for Microsoft 365, Azure and AWS, whether we set it up or inherited it, and send a short report every month on what we did and what it cost.
One page on what we did and what it cost.
You get a short report every month, written for the person who pays the invoice. If something needs a decision, it's at the top.
- Support requests, what fixed them and how long they took
- Devices patched, and any that have fallen behind
- The backup restore we tested this month
- Risky sign-ins and what we did about them
- Cloud and licence costs against last month
Three signs it's time to fix the underlying system.
Your IT person is whoever in the office is best with computers, and they have a real job too.
Nobody can say when the backups were last restored, or whether a restore would work.
Your current provider sends an invoice every month and nothing else, so you can't tell what you're paying for.
What we build and run.
Helpdesk and user support
One team to call or email for the problems that stop work, from locked accounts to a printer that won't print.
Microsoft 365 and identity
Users, licences, mailboxes, Teams and SharePoint managed properly. Multi-factor sign-in through Entra ID, and a checklist for every starter and leaver so nobody keeps access they shouldn't.
Devices and patching
Laptops and phones enrolled in Intune, encrypted and kept up to date, with lost or stolen devices wiped remotely.
Security and backups
Security baselines mapped to the ACSC Essential Eight, alerts on risky sign-ins, and backups we test by restoring files from them.
Cloud operations and cost
Monitoring, patching, right-sizing and monthly cost reporting for your Azure or AWS accounts, so the bill only moves when you decide it should.
How it runs.
Onboard and document
An audit of users, devices, licences, backups and security settings. The urgent gaps get fixed first and everything gets written down.
Run it day to day
Support requests, patching, monitoring and backups handled for a predictable monthly fee, per user per month.
Report and improve
A short monthly report on what happened, what it cost and what we'd change next, with a quarterly review if you want one.
Picked to suit the systems you already run.
What people ask before we start.
The adjacent work.
AI consulting
AI that does a job, not a demo. We find the one process where a model pays for itself, build it on your data, and measure it.
Learn moreData, Excel and reporting
Inherited workbooks, macros and Power Query untangled and fixed. When you outgrow Excel, a data platform that reconciles to the source.
Learn moreCloud migration and operations
Out of the server room and onto AWS or Azure without the outage. Then we hand it over or run it for you, your call.
Learn moreContact centres and phone systems
Calls routed to the right person, answered from a browser wherever your team is, with reporting on every call.
Learn moreWebsites and apps
Websites, customer portals and internal apps, built with Daniels Digital Service and connected to the systems behind them.
Learn moreApp support and operations
Your users answered and your app kept running, in business hours and after hours. One team from the first message to the fix.
Learn more